#BSCPAD IDO Troubleshooting
▪️KYC is a one time process, you do not need to redo KYC for each IDO. A completed KYC can be recognized by a Green button.
▪️To allow for processing time, KYC should be completed 1–2 days in advance before an IDO begins.
▪️In case of no allocation, check whether your passport is registered in a forbidden country. The standard list of restricted regions is below:
Restricted Region List: Botswana, Cambodia, Central African Republic, Democratic People’s Republic of Korea, Republic of Seychelles, Ethiopia, Ghana, Iran, Iraq, Libya, Somalia, South Sudan, Sri Lanka, Syria, Sudan, Thailand, Trinidad and Tobago, Tunisia, Venezuela, Yemen, and the United States of America (herein “Prohibited Jurisdictions”)
▪️The unlock schedule is different for every IDO. In some cases, buyers receive all of their purchased tokens on Day 1. In other cases, tokens are released by set percentages over intervals of weeks or months. The vesting schedule for each IDO will be clearly published in the opening section of the project specific Medium article published on BSCPad’s official account. We receive many questions and complaints from people who don’t understand why they haven’t received 100% of their tokens on the first day because they do not inform themselves or understand the concept of vesting. Please check the vesting schedule for every IDO.
▪️The staking eligibility cutoff is always 3 hours before the allocation round begins. If you miss this deadline, you will be ineligible for the IDO. There are no exceptions to this rule.
▪️After initiating an unstaking request, you must wait 7 days before you can withdraw your #BSCPAD and rewards.
▪️Unstaked token do not count towards your tier level for upcoming Projects.
▪️Remaining tokens in staking will still count.
▪️Many problems can be solved by deleting the cache in your browser settings. This can be found in your browser history.
👉 How to participate in an IDO:
1. Connect your wallet (use your KYC verified address)
2. Approve the amount of $BUSD indicated in the pool as your max buy (not higher)
3. Click ‘Join Pool’ and spend the exact same amount you approved (Make sure you have enough $BNB to pay gas fees)
If you have tried all of the above steps and are still having difficulties, you may wish to contact a team member for support. When contacting support, please use the following guidelines:
1. Ask a clear and complete question.
2. Include as much evidence as possible (screenshots, etc.) and ALWAYS include your Binance Smart Chain address.
3. Be patient and take waiting time into account, a team member will answer you as soon as possible.